Tunas Manja Sdn. Bhd. (166702-T) (“TMG”) respects and values the privacy of individuals concerning personal data. TMG safeguards the personal data provided by customers, by ensuring that the Personal Data and Privacy Policy is formulated in accordance with the Personal Data Protection Act 2010 (“the Act”). We view and treat your Personal Data with utmost importance and ensure that customers can be confident that the provided data is safe and secure with us.

Therefore, we have prepared a Personal Data Privacy Notice as a guideline to further understand how we apply and use the data provided. This includes all the data collected, processed, uses, disclosed, transferred, and storage of your Personal Data.

Personal Data Privacy Notice

The Personal Data Privacy Notice applies to any person whose Personal Data is processed by TMG, including not limited to TMG’s MyTunas card / TMGChup members TMG’s Rewards members, customers, employees, suppliers, and tenants. In this policy, Personal Data refers to information related directly or indirectly to you and other information. Your Personal Data must be processed to manage customer accounts and provide goods and services from time to time.

Scope and purpose of Personal Data Collection

  • Data Collection may include name, contact details, date of birth, gender, email address, postal address, contact preferences and any other personal data required.
  • The Personal Data may be disclosed to TMG’s affiliates, service providers and relevant business partners for the Purpose and as permitted by applicable data privacy laws.
  • The Personal Data will be used to process applications, gift redemption requests, response to enquiries, and to promote the products, goods, promotions, activities and/or events that are or may be offered or organized by the group from time to time.
  • Personal Data is collected for internal purposes such as auditing data analysis and research to improve retail’s products, services, and customer communications.
  • Personal Data may also be shared to third party providers that provide services, such as information processing, payment processing, order fulfilment, delivery, managing and enhancing customer data, research, or customer satisfaction surveys.
  • Personal Data may be used to create directories, databases, or information technology systems for retail business operation.
  • Resolution to concerns and complaints, recruitment, and member recruitment purposes.

Confidentiality

All provided information and Personal Data disclosed by the customer will be kept confidential under the Personal Data and Privacy Policy according to any applicable law that may from time to time be in force.

TMG reserves the right to use, reproduce, disclose, transmit, publish, broadcast or post such information freely elsewhere, including sharing it to third parties, for example, in connection with the development, manufacture, marketing campaign, promotion, and services to meet customer needs.

Protection of Personal Data

TMG acknowledges the importance to protect and manage Personal Data. Therefore, we will take necessary precautions to safeguard your Personal Data held by us and ensure it is kept up-to-date and protected against any loss, misuse, modification, unauthorised or accidental access or disclosure, alteration, or destruction.

Retention of Personal Data

  • TMG will retain your Personal Data for the period necessary to fulfill the purposes outlined in the Privacy Policy. It is your obligation to ensure that all personal data submitted is accurate, not misleading, updated and complete in all aspects.
  • Authorised officers or agents will not be responsible for any personal data submitted that is inaccurate, misleading, updated and incomplete and not updated.
  • TMG from time to time will review and dispose of all personal data that is no longer needed in the database.
  • TMG will retain your Personal Data for the period necessary to fulfil the purposes outlined in the Privacy Policy. It is your obligation to ensure that all personal data submitted is accurate, misleading, updated, and complete in all aspects.
  • Authorized officers or agents will not be responsible for any personal data submitted that is inaccurate, not misleading, updated, incomplete, or not updated.
  • TMG from time to time will review and dispose of all personal data that is no longer needed in the database.

Disclaimers

  • TMG reserves the right to amend, add, change, update or modify this Personal Data Privacy Notice. Any changes, updates or modifications will be effective immediately upon posting on the website.
  • In order to provide you a better service, Tunas Manja Group website may contain links to other sites and pages. When connecting to other websites, you will no longer be subjected to this policy, but instead will be subjected to the privacy policy of the new site.
  • By providing your Personal Data, you hereby provide consent to the processing of your Personal Data in accordance with all of the foregoing.
  • TMG may not accept any request for any of the purposes if in the event your Personal Data is not sufficiently supplied or is not satisfactory to TMG.
  • TMG will not be able to provide you with adequate services if you fail to provide the personal data.
  • When sensitive data is provided, and disclosed by you to TMG, by such disclosure, you have consented to its collection, and processing by TMG.